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SYSTEM STORY · AYYAWAE ECOSYSTEM

Workshop management,
from counter to customer.

A workshop has two jobs to keep moving: run daily operations and give customers a reason to come back. AyyaWae needed a system built around both.

01OPERATIONS02CUSTOMER EXPERIENCE03ONE CONNECTED SYSTEM
Tampilan AyyaWae POS untuk transaksi dan pengelolaan stok bengkel
Tampilan aplikasi AyyaWae Customer untuk servis, kendaraan, dan poin
AYYAWAE / WORKSHOP SYSTEM

A workshop runs on more than transactions.

At a multi-branch workshop, a service visit touches the cashier, inventory, branch transfers, and the customer relationship. Unreliable internet can interrupt work, while service and vehicle details are easy to lose between visits. The system needed to support the team on the workshop floor and keep useful information within reach for customers. That means every part of the visit needs to share one connected flow of information.

Keep the work moving at the workshop. Keep the relationship going after the visit.
Shared data Cashier Transactions & payments Inventory Stock & branch transfers Service records Vehicle & service details Customer History & membership

Two apps, each made for its side of the service.

Rather than stretch one interface across everyone’s needs, the system gives workshop staff and customers focused tools that work together. Workshop activity flows through shared data and into the customer app.

AyyaWae POS ↗
FOR THE WORKSHOP TEAM

AyyaWae POS

A mobile cashier and web management system for transactions, inventory, and branch operations. Local storage keeps the cashier usable offline; data syncs when the connection returns.

Explore the POS app →
AyyaWae Customer ↗
FOR CUSTOMERS

AyyaWae Customer

A customer app for checking service and purchase history, keeping vehicle details, following membership points, and redeeming service rewards.

Explore the customer app →
Mobile POS Transactions · Stock Web Admin Workshop management API + DATA CORE WORKSHOP DATA Customer App History · Membership

Built to support the whole workshop relationship.

01

Operations keep moving

Cashier transactions can continue when a branch loses its internet connection, then sync when it is back online.

02

Stock has a clearer path

Branch-to-branch transfers are recorded and require the receiving branch to verify the stock.

03

Customers can self-serve

Vehicle details, service history, purchases, and membership benefits are available in the customer app.

04

Service builds loyalty

Points and redeemable rewards connect everyday workshop visits with a reason to return.

From workshop activity to customer history.

01

Serve

The team records a transaction or service in AyyaWae POS.

02

Keep working

The cashier continues offline when needed; POS data syncs after reconnection.

03

Stay connected

Customers can return to the app for vehicle records, service history, and points.

AYA·WAE

A practical system for the people who run the workshop—and the people who trust it with their vehicles.

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